Privacy Policy

Privacy Policy

Learn what information AgentType collects, how we use and protect it, when it may be shared, and the choices available to you.

Last updated: 21-04-2026

Information We Collect

We collect information you provide directly to us when you create an account, contact support, submit a form, or otherwise communicate with us. This may include your name, email address, organization, account credentials, billing details, and any information included in your messages or submissions. Please avoid providing sensitive personal information unless it is necessary for your use of the services.

Automatic Data Collection

When you access or use the services, we may automatically collect technical and usage information. This can include your IP address, browser and device type, operating system, referring pages, approximate location, session duration, and interactions with features. We use this information to understand performance, diagnose issues, and improve the reliability of the services.

Cookies and Tracking

We use cookies and similar technologies to remember preferences, maintain sessions, measure traffic, and understand how visitors interact with the services. Some cookies are necessary for essential functionality, while others support analytics and improvements. You can manage cookies through your browser settings, although disabling certain cookies may affect how the services function.

How We Use Your Information

We use your information to provide, operate, maintain, secure, and improve the services. We may also use it to process requests, respond to support inquiries, communicate service updates, prevent misuse, and comply with legal obligations. We only use personal information for purposes that are compatible with why it was collected.

Personalization

We may use information about your activity and preferences to tailor the services to your needs. This can include remembering settings, presenting relevant features, and improving recommendations. Where required by law, we will obtain your consent before using personal information for personalization.

No Selling of Data

We do not sell your personal information or exchange it with third parties for monetary consideration. We also do not permit third parties to use your information for their own independent advertising purposes unless you have expressly authorized it. Any sharing described in this policy is limited to legitimate operational, legal, or service-related purposes.

Sharing with Service Providers

We may share information with trusted vendors that provide hosting, analytics, payment processing, communications, security, customer support, and other operational services. These providers may access information only as needed to perform services on our behalf. They are required to protect the information and may not use it for unrelated purposes.

Legal Disclosures

We may disclose information when we reasonably believe disclosure is required by law, regulation, court order, or a valid governmental request. We may also disclose information to investigate fraud, enforce our agreements, protect our rights and property, or safeguard users and the public. Where legally permitted, we will attempt to notify affected users before making a disclosure.

Data Security

We maintain administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. These safeguards may include access controls, encryption, monitoring, and secure development practices. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to provide the services, fulfill the purposes described in this policy, resolve disputes, enforce agreements, and satisfy legal obligations. Retention periods may vary depending on the type of information and applicable requirements. When information is no longer needed, we delete or anonymize it where reasonably possible.

Your Rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of your personal information. You may also have the right to object to certain processing or withdraw consent where processing relies on consent. We may need to verify your identity before completing a request, and legal exceptions may apply.

Marketing Preferences

You may opt out of promotional emails by using the unsubscribe link included in those messages or by contacting us. Even after opting out, you may continue to receive essential service communications, such as security notices, account updates, and transaction confirmations. Your preference may take a reasonable period to be fully processed.

International Transfers

Your information may be processed or stored in countries other than the country where you live. Data protection laws in those locations may differ from those in your jurisdiction. When required, we use appropriate contractual, organizational, or legal safeguards to protect information transferred internationally.

Policy Updates

We may update this Privacy Policy to reflect changes to our practices, services, or legal requirements. When changes are material, we will provide reasonable notice through the services, by email, or through another appropriate channel. The effective date of the latest version will indicate when the updated policy applies.

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